Shaping a Smarter Workplace

03/15/2018
Shaping a Smarter Workplace

"Uptake of digital workplace solutions is on an upward trajectory in APAC, with companies in the region expected to spend much higher proportion of revenues on digital technologies, anticipating greater revenue and cost impact than their global peers. National governments are increasingly pushing digital adoption among businesses to counter factors stalling economic growth, while companies are looking at new digital options to remain competitive in a fast changing market and work environment. Going forward, improving organisational effectiveness will become a key priority for APAC companies aiming at performance improvement along four attributes, including operational efficiency, innovation, customer engagement and employee experience. New ‘smarter’ solutions are expected to gain momentum, impacting multiple facets of an organisation’s performance. They could help improve the effectiveness and efficiency of human resource management, while shifting analytical expertise into the hands of the non-technical workforce closer to customers. Other solutions will assist the staff by providing more ‘intelligent’ recommendations, automating tedious tasks, improving connectivity and enhancing collaboration across the value-chain."

PWC Shaping a smarter workplace

Read the full report here.