Yelp: Why Remote First Works

10/25/2022 1 min read
Carmen Orr is Chief People Officer of Yelp, which publishes crowdsourced reviews of businesses. A human resources executive with more than 20 years of experience at Fortune 500 and Fortune 50 companies, she previously served in senior HR leadership roles at eBay and Home Depot. Orr is also a performance and leadership coach and a keynote speaker. She holds a bachelor’s degree in Spanish and international relations from Colby College, an MBA in international business from Bentley University, and an executive coaching certification from Columbia University.


Users depend on Yelp for the best reviews of food, entertainment, and lifestyle businesses, but how does its newly remote team depend on one another? Chief People Officer Carmen Orr talks about the company’s recent transition to remote work, how they invest in employee well-being, and what a thriving culture looks like.

Carmen Orr joined Yelp earlier this year with 20 years of HR experience. She worked for Home Depot in various managerial roles within human resources, until moving to eBay where she served as the VP of Global People Operations and Development. At Yelp, Orr’s main focus has been on transitioning the company to a remote environment.

Some Questions Asked:

  • What attracted Orr to Yelp? 4:17
  • How does Orr guide her team to support Yelp’s employees? 12:52
  • How does Orr manage her self-care and model that standard for her employees? 21:24

In This Episode, You Will Learn:

  • About the company’s plans to invest in their employee experience.
  • How Orr maintains a thriving remote-work culture.
  • What Yelp does to ensure authenticity on its platform.

Links:

Carmen Orr is Chief People Officer of Yelp, which publishes crowdsourced reviews of businesses. A human resources executive with more than 20 years of experience at Fortune 500 and Fortune 50 companies, she previously served in senior HR leadership roles at eBay and Home Depot. Orr is also a performance and leadership coach and a keynote speaker. She holds a bachelor’s degree in Spanish and international relations from Colby College, an MBA in international business from Bentley University, and an executive coaching certification from Columbia University.